Help
Find your files
For a digital edition bought from the bookshop, use the download link in your delivery email. If you still have the order confirmation open, check it for a download button.
Open an EPUB or audiobook
Open an EPUB with an app that supports the format, such as Apple Books or Google Play Books. To use an EPUB on a Kindle, import it with Send to Kindle.
For audio, check the file type shown on the edition page. Play MP3 tracks in order, or open an M4B with an app that supports audiobooks.
Missing email, expired link or refund
If you ordered here, contact bookshop support. Have your order number and the email used at checkout handy.
Contact OPEN VARIABLE book help
Retailer orders
If you bought from another retailer, use that retailer’s order page for delivery, returns and refunds.